Cookies Policy

Last updated: 29th April 2026

This Cookie Policy explains how JB’s Pet Haven Co (“we”, “us”, “our”) uses cookies and similar technologies on our website built using Shopify.

It should be read alongside our Privacy Policy.

1. What Are Cookies?

Cookies are small text files placed on your device when you visit a website. They help websites function properly, improve user experience, and provide insights into how visitors interact with the site.

2. How We Use Cookies

We use cookies to:

  • Ensure the website functions correctly

  • Understand how visitors use our site

  • Improve performance and user experience

  • Support marketing and advertising (where applicable)

3. Types of Cookies We Use

Essential Cookies (Strictly Necessary)

These cookies are required for the website to function properly. They include:

  • Page navigation

  • Security and accessibility features

These cookies do not require consent.

Analytics Cookies

These cookies help us understand how visitors interact with our website so we can improve it.

We may use tools such as:

  • Google Analytics (or similar Shopify-integrated analytics tools)

These cookies collect anonymised data such as:

  • Pages visited

  • Time spent on pages

  • Traffic sources

Marketing Cookies

These cookies track visitors across websites to display relevant advertising.

Examples may include:

  • Social media pixels

  • Retargeting tools

These cookies are only used with your consent.

4. Cookies Used by Shopify

As our website is built on Shopify, some cookies may be set automatically to support:

  • Hosting and performance

  • Site security

  • Content delivery

Shopify itself may process limited technical data (such as IP address and browser information) to ensure the site works correctly.

5. Legal Basis for Using Cookies

Under the UK General Data Protection Regulation and the Privacy and Electronic Communications Regulations (PECR):

  • Essential cookies are used under legitimate interest

  • Analytics and marketing cookies require your consent

6. Managing Your Cookie Preferences

When you first visit our website, you will be asked to accept or reject non-essential cookies via a cookie banner.

You can also manage or delete cookies through your browser settings:

  • Block all cookies

  • Delete existing cookies

  • Set preferences for certain websites

7. Third-Party Cookies

Some cookies may be set by third-party services integrated into our site (e.g. analytics or embedded content).

We do not control these cookies. Please refer to the relevant third-party privacy policies for more information.

8. How Long Cookies Are Stored

Cookies may be stored for different periods:

  • Session cookies: Deleted when you close your browser

  • Persistent cookies: Remain until they expire or are deleted manually

9. Updates to This Policy

We may update this Cookie Policy from time to time to reflect changes in technology or legal requirements.

10. Contact Us

If you have any questions about our use of cookies, please contact:

JB’s Pet Haven Co
Email: info@jbspethavenco.co.uk
Address: Red House, Botley Road, Shedfield, Southampton SO32 2HN